A missing $10,000 Hermès bag. Dirty underwear discovered in a recently-ordered parka. Striped shorts styled as an off-the-shoulder top?! It's getting weird at TheRealReal.
According to several former employees, the online luxury consignment platform always had growing pains typical to a start-up, but things got messier after its IPO in 2019. “Once they went public, it very much became about what looks good for investors,” says one former luxury manager. “It was more about quantity of product, rather than the value of the product." @emiliapetrarca investigates the story (and her own complicated relationship with the site) at the link in bio.